REGULATIONS OF THE ONLINE STORE
  1. These Regulations define the general conditions, principles and method of sales conducted by BARON BESTSELLERS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Częstochowa, via the online store  www.sklep-baron.pl  (hereinafter referred to as the " Online Store ") and specify the terms and conditions of provision by BARON BESTSELLERS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ based in Działdowo free services electronically.
§ 1 Definitions
  1. Working days  - means days of the week from Monday to Friday, excluding public holidays.
  2. Delivery  - means an actual activity consisting in the delivery to the Customer by the Seller, through the Supplier, of the Goods specified in the order.
  3. Supplier  - means the entity with which the Seller cooperates in the delivery of Goods:
  and) courier company;
  b) Poczta Polska SA based in Warsaw.
  4. Password  - means a sequence of letters, digits or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer Account in the Online Store.
  5. Customer  - means an entity to which, in accordance with the Regulations and legal provisions, services may be provided electronically or with which a Sales Agreement may be concluded.
  6. Consumer  - means a natural person performing a legal transaction with an entrepreneur that is not directly related to his or her business or professional activity.
  7. Customer Account  - means an individual panel for each Customer, launched on his behalf by the Seller, after the Customer has registered and concluded an agreement to provide the Customer Account Maintenance service.
  8. Login  - means an individual identification of the Customer, determined by him, consisting of a sequence of letter, digital or other characters, required together with the Password to create a Customer Account in the Online Store. The login is the correct e-mail address of the Customer.
  9. Entrepreneur  - means a natural person, a legal person or an organizational unit that is not a legal person, which is granted legal capacity by law, conducting business or professional activity on its own behalf and performing a legal act directly related to its business or professional activity.
  10. Entrepreneur with Consumer rights  - means a natural person concluding a Sales Agreement directly related to his/her business activity, when the content of the Sales Agreement shows that it does not have a professional character for this Entrepreneur, resulting in particular from the subject of his/her business activity, made available under the provisions of on the Central Registration and Information on Economic Activity.
  11. Regulations  - means these regulations.
  12. Registration  - means an actual action performed in the manner specified in the Regulations, required for the Customer to use all functionalities of the Online Store.
  13. Stationary Store  - means a place intended to serve Customers, the list of which is available on the Store's Website.
  14. Stationary Store  - means a place intended for customer service, at the address: .
  15. Seller  - means BARON BESTSELLERS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Działdowo ( 13-200 ), Pierławki 49A, NIP:  5711721587 , REGON:  387793377 , entered into the register of entrepreneurs kept by the District Court in Suwałki, 5th Commercial Division of the National Court Register under the KRS number 0000872188, with share capital of PLN 60,000; e-mail: baronbestsellers@gmail.pl, which is also the owner of the Online Store.
 
  16. Store Website  - means the websites under which the Seller runs the Online Store, operating in the domain  www.sklep-baron.pl .
  17. Goods  - means a product presented by the Seller via the Store Website, which may be the subject of a Sales Agreement.
  18. Durability  - the ability of the Goods to maintain their functions and properties during normal use.
  19. Durable medium  - means a material or tool enabling the Customer or the Seller to store information addressed personally to him, in a way that allows access to the information in the future for a period of time appropriate to the purposes for which this information is served, and which allows the reproduction of the stored information in an unchanged form.
  20. Sales contract  - means a sales contract concluded remotely, on the terms specified in the Regulations, between the Customer and the Seller.
§ 2 General provisions and use of the Online Store
  1. All rights to the Online Store, including economic copyrights, intellectual property rights to its name, its Internet domain, the Store's Website, as well as to patterns, forms and logos posted on the Store's Website (except for logos and photos presented on the Website). Store for the purposes of presenting goods to which copyrights belong to third parties) belong to the Seller, and they may only be used in a manner specified and in accordance with the Regulations and with the consent of the Seller expressed in writing.
  2. The Seller will make every effort to ensure that the Online Store can be used by Internet users using all popular web browsers, operating systems, types of devices and types of Internet connections. The minimum technical requirements to use the Store's Website are a web browser of at least Microsoft Edge 109 or Internet Explorer 11 or Chrome 110 or FireFox 109 or Opera 95 or Safari 11 or newer, with Javascript enabled, accepting cookies. and an Internet connection with a bandwidth of at least 256 kbit/s. The Store Website is optimized for a minimum screen resolution of 1024x768 pixels.
  3. The Seller uses the mechanism of "cookies", which, when Customers use the Store's Website, are saved by the Seller's server on the hard drive of the Customer's end device. The use of "cookies" is intended to ensure the correct operation of the Store's Website on Customers' end devices. This mechanism does not destroy the Customer's end device and does not cause configuration changes in the Customer's end devices or in the software installed on these devices. Each Customer may disable the "cookies" mechanism in the web browser of their end device. The Seller indicates that disabling cookies may, however, cause difficulties or prevent the use of the Store's Website.
  4. In order to place an order in the Online Store via the Store's Website or via e-mail and to use the services available on the Store's Websites, the Customer must have an active e-mail account.
  5. In order to place an order in the Online Store by phone, the Customer must have an active telephone number and an active e-mail account.
  6. The Customer is prohibited from providing illegal content and from using the Online Store, the Store's Website or free services provided by the Seller in a manner contrary to the law, good practices or violating the personal rights of third parties.
  7. The Seller declares that the public nature of the Internet and the use of services provided electronically may involve the risk of obtaining and modifying Customer data by unauthorized persons, therefore Customers should use appropriate technical measures that will minimize the above-mentioned threats. In particular, they should use antivirus programs and programs that protect the identity of Internet users. The Seller never asks the Customer to provide him with the Password in any form.
§ 3 Registration
  1. In order to create a Customer Account, the Customer is obliged to complete free Registration.
  2. Registration is not necessary to place an order in the Online Store.
  3. In order to Register, the Customer should complete the registration form provided by the Seller on the Store's Website and send the completed registration form electronically to the Seller by selecting the appropriate function included in the registration form. During Registration, the Customer sets an individual Password.
  4. When completing the registration form, the Customer has the opportunity to read the Regulations, accepting its content by marking the appropriate box in the form.
  5. During Registration, the Customer may voluntarily consent to the processing of his or her personal data for marketing purposes by checking the appropriate box in the registration form. In such a case, the Seller clearly informs about the purpose of collecting the Customer's personal data, as well as about the known or expected recipients of this data.
  6. The Customer's consent to the processing of his or her personal data for marketing purposes does not condition the possibility of concluding an agreement with the Seller for the electronic provision of the Customer Account Management service. Consent may be withdrawn at any time by submitting an appropriate declaration by the Customer to the Seller. The declaration may, for example, be sent to the Seller's address via e-mail.
  7. After sending the completed registration form, the Customer immediately receives confirmation of Registration by the Seller by e-mail to the e-mail address provided in the registration form. At this moment, an agreement for the electronic provision of the Customer Account Management service is concluded, and the Customer gains the ability to access the Customer Account and make changes to the data provided during Registration.
§ 4 Orders
  1. The information contained on the Store's Website does not constitute an offer of the Seller within the meaning of the Civil Code, but only an invitation to Customers to submit offers to conclude a Sales Agreement.
  2. The Customer may place orders in the Online Store via the Store's Website or e-mail 7 days a week, 24 hours a day.
  3. The Customer may place orders in the Online Store via telephone during the hours and days indicated on the Store's Website.
  4. The Customer placing an order via the Store's Website completes the order by selecting the Goods he is interested in. The Goods are added to the order by selecting the "ADD TO CART" command under the given Goods presented on the Store's Website. After completing the entire order and indicating the delivery method and payment method in the "CART", the Customer places the order by sending the order form to the Seller by selecting the "BUY AND PAY" button on the Store's Website. Each time before the order is shipped to the Seller, the Customer is informed about the total price for the selected Goods and Delivery, as well as about all additional costs that he is obliged to incur in connection with the Sales Agreement.
  5. The Customer placing an order via telephone uses the telephone number provided by the Seller on the Store's Website. During a telephone conversation, the Customer indicates to the Seller the name of the Goods from among the Goods available on the Store's Website, the quantity of the Goods he would like to order and specifies the method and address of Delivery and the form of payment, and also indicates, at his option, his e-mail address or correspondence address for confirmation by The Seller of the content of the proposed contract and order confirmation - in the event that a Sales Agreement is concluded between the Customer and the Seller. Each time during a telephone conversation, the Seller informs the Customer about the total price of the selected Goods and the total cost of the selected Delivery method, as well as all additional costs that the Customer would be obliged to incur if a Sales Agreement was concluded.
  6. After concluding the Sales Agreement via telephone, the Seller will send information containing confirmation of the terms of the Sales Agreement on a durable medium to the e-mail or correspondence address provided by the Customer. The confirmation includes in particular: the description of the Goods that are the subject of the Sales Agreement, its price, the cost of Delivery and information about any other costs that the Customer is obliged to incur in connection with the Sales Agreement.
  7. The Customer placing an order via e-mail sends it to the e-mail address provided by the Seller on the Store's Website. In the message sent to the Seller, the Customer provides in particular: the name of the Goods, color and quantity from among the Goods presented on the Store's Website and his/her contact details.
  8. After receiving from the Customer electronically the message referred to in §4 section 7, the Seller sends the Customer a return message via e-mail, providing his/her registration data, the price of the selected Goods and possible forms of payment and the method of Delivery along with its cost, as well as information about all additional payments that the Customer would incur under the Sales Agreement. The message also contains information for the Customer that concluding the Sales Agreement via e-mail entails the obligation to pay for the ordered Goods. Based on the information provided by the Seller, the Customer may place an order by sending an e-mail to the Seller indicating the selected payment method and delivery method.
  9. Placing an order constitutes an offer by the Customer to the Seller to conclude a Sales Agreement for the Goods that are the subject of the order.
  10. After placing the order, the Seller sends confirmation of its submission to the e-mail address provided by the Customer.
  11. Then, after confirming the order, the Seller sends information about the acceptance of the order for processing to the e-mail address provided by the Customer. Information about acceptance of the order for execution is the Seller's declaration of acceptance of the offer referred to in §4 section 9 above and upon its receipt by the Customer, a Sales Agreement is concluded.
  12. After concluding the Sales Agreement, the Seller confirms its terms to the Customer by sending them on a Durable Medium to the Customer's e-mail address or in writing to the address indicated by the Customer during Registration or placing an order.
  13. When making payments for purchased Goods, listed in  Annex No. 15  to the Act of March 11, 2004 on tax on goods and services (consolidated text: Journal of Laws of 2018, item 2174, as amended), which payments are documented with an invoice, in whose total amount due exceeds PLN 15,000 gross or the equivalent of this amount - taxpayers are obliged to use the split payment mechanism, in accordance with applicable regulations, if it applies to the Customer placing the order.
  The invoice issued by the Seller referred to above should contain the words: "split payment mechanism". The parties to such a transaction are obliged to have a settlement account referred to in Art. 49 section 1 point 1 of the Act of August 29, 1997 - Banking Law, or a registered account in a cooperative savings and credit union opened in connection with business activity, kept in Polish currency.
§ 5 Payments
  1. The prices on the Store's Website posted for a given Good are gross prices and do not include information on the costs of Delivery and any other costs that the Customer will be obliged to incur in connection with the Sales Agreement, about which the Customer will be informed when choosing the method of Delivery and placing the order.
  2. The Customer may choose the following forms of payment for the ordered Goods:
  and) bank transfer to the Seller's bank account (in this case, the execution of the order will begin after the Seller sends the confirmation of order acceptance to the Customer and after the funds are transferred to the Seller's bank account);
  b) bank transfer via the external DotPay payment system, operated by DotPay Sp. z o. o. based in Krakow (in this case, the execution of the order will begin after the Seller sends the Customer confirmation of order acceptance and after the Seller receives information from the DotPay system about the payment made by the Customer);
  c) cash on delivery, payment by the Supplier when making the Delivery (in this case, the execution of the order will begin after the Seller sends the confirmation of order acceptance to the Customer);
  d) in cash upon personal collection - payment at the Seller's office (in this case, the order will be processed immediately after the Seller sends the confirmation of order acceptance to the Customer, and the Goods will be released at the Seller's office);
  e) installment payment system "eRaty Santander Consumer Bank", operated by Santander Consumer Bank SA with its registered office in Wrocław (in this case, the execution of the order will begin after the Seller sends the Customer confirmation of acceptance of the order and after receiving from Santander Consumer Bank SA with its registered office in Wrocław the payment for ordered Goods);
  f) GRENKE online leasing payment system, operated by Grenkeleasing Sp. z o. o. based in Poznań (in this case, the execution of the order will begin after the Seller sends the Customer confirmation of order acceptance and after receiving payment for the ordered Goods from Grenkeleasing Sp. z o. o. based in Poznań).
  3. The Customer is each time informed by the Seller on the Store's Website about the date by which he is obliged to make payment for the order in the amount resulting from the concluded Sales Agreement.
  4. In the event of failure by the Customer to make payments within the deadline referred to in §5 section 3 of the Regulations, the Seller sets an additional deadline for the Customer to make the payment and informs the Customer about it on a durable medium. Information about the additional payment deadline also includes information that after the ineffective expiry of this deadline, the Seller will withdraw from the Sales Agreement. In the event of ineffective expiry of the second payment deadline, the Seller will send the Customer a declaration of withdrawal from the contract on a durable medium pursuant to Art. 491 of the Civil Code.
§ 6 Delivery
  1. The Seller delivers within the European Union.
  2. The Seller is obliged to deliver the Goods in accordance with the Sales Agreement.
  3. The Seller posts information on the Store's Website about the number of Business Days needed for Delivery and execution of the order.
  4. The delivery and order completion date indicated on the Store's Website is counted in Business Days in accordance with §5 section 2 of the Regulations.
  5. The delivery and order completion date indicated on the Store's Website is counted in Business Days from the date of conclusion of the Sales Agreement if the Customer chooses the "cash on delivery" payment option.
  6. The ordered Goods are delivered to the Customer via the Supplier to the address indicated in the order form.
  7. On the day the Goods are sent to the Customer (if the option of personal collection of the Goods has not been selected), information confirming that the shipment has been sent by the Seller is sent to the Customer's e-mail address.
  8. The customer is obliged to examine the delivered shipment at the time and in the manner accepted for shipments of a given type. If the shipment is found to be missing or damaged, the Customer has the right to request the Supplier's employee to prepare an appropriate report.
  9. The customer has the option of personal collection of the ordered Goods. Collection can be made at the Seller's office on Business Days, during the opening hours indicated on the Store's Website, after arranging the collection date with the Seller via e-mail or by phone.
  10. The Seller issues invoices in the Online Store in electronic form. The Seller sends the Customer to the e-mail address provided in the Customer Account, within 7 days from the date of placing the Order for the purchase of the Goods: release of the Goods and/or commencement of the provision of an additional service, a VAT invoice covering the delivered Goods, in the form of an electronic file in PDF format. In order to open the file, the Customer should have free software compatible with the PDF format. For this purpose, the seller recommends Adobe Acrobat Reader, which can be downloaded for free at  http://www.adobe.com . The Customer has the right at any time to ask the Seller to send an invoice in paper form by sending such a request to the e-mail address:  baronbestsellers@gmail.com .
  In order to receive a VAT invoice, the Customer should declare at the time of purchase that he or she is purchasing the Goods as an Entrepreneur (taxpayer). The above declaration is submitted by marking the appropriate field in the order form, before sending the order to the Seller.
  11. In the event of the Customer's absence at the address indicated by him, provided when placing the order as the Delivery address, the Supplier's employee will leave a notice or attempt to contact him by phone in order to arrange a date when the Customer will be present. If the ordered Goods are returned to the Online Store by the Supplier, the Seller will contact the Customer by e-mail or telephone, re-arranging the date and cost of Delivery with the Customer.
§ 7 Warranty for Entrepreneurs
  1. The Seller ensures the Delivery of Goods free from defects. The Seller is liable to the Entrepreneur if the Goods are defective.
  2. If the Goods have a defect, the Entrepreneur may:
  and) submit a declaration of price reduction or withdrawal from the Sales Agreement, unless the Seller immediately and without excessive inconvenience to the Entrepreneur replaces the defective Goods with defect-free ones or removes the defect.
  This limitation does not apply if the Goods have already been replaced or repaired by the Seller or the Seller has not fulfilled the obligation to replace the Goods with defect-free ones or to remove the defects. The Entrepreneur may, instead of removing the defect proposed by the Seller, request the replacement of the Goods with a defect-free one or instead of replacing the Goods, request the removal of the defect, unless bringing the item into compliance with the contract in the manner chosen by the Entrepreneur is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing excessive costs, the value of the defect-free Goods, the type and significance of the defect found, and the inconvenience to which the Entrepreneur would be exposed to a different method of satisfaction are taken into account.
  b) demand replacement of the defective Goods with those free from defects or removal of the defect. The Seller is obliged to replace the defective Goods with those free from defects or remove the defect within a reasonable time without excessive inconvenience to the Entrepreneur.
  The Seller may refuse to satisfy the Entrepreneur's request if bringing the defective Goods into compliance with the Sales Agreement in the manner chosen by the Entrepreneur is impossible or would require excessive costs compared to the other possible method of achieving compliance with the Sales Agreement. The costs of repair or replacement are borne by the Seller.
  3. The entrepreneur who exercises warranty rights is obliged to deliver the defective item to the Seller's address. The delivery cost is covered by the Seller.
  4. The Seller is liable under the warranty if a physical defect is found within two years from the date of delivery of the Goods to the Entrepreneur. The claim for removal of a defect or replacement of the Goods with a defect-free one expires after one year, but this period cannot end before the deadline specified in the first sentence. Within this period, the Entrepreneur may withdraw from the Sales Agreement or submit a declaration of price reduction due to a defect in the Goods. If the Entrepreneur requested the replacement of the Goods with a defect-free one or the removal of the defect, the deadline for withdrawing from the Sales Agreement or submitting a declaration of price reduction begins upon the ineffective expiry of the deadline for replacing the Goods or removing the defect.
  5. In the case of the Entrepreneur, the Seller is liable under the warranty within 1 year from the date of Delivery.
  6. The Entrepreneur loses his warranty rights if he did not examine the Goods at the time and in the manner usual for Goods of this type and did not immediately notify the Seller of the noticed defect.
  7. The Seller enables the Customer who is a Consumer to use out-of-court resolution of consumer disputes. The authorized entity competent for the Seller is the Provincial Inspectorate of Trade Inspection in Katowice, ul. Brata Albert 4, PO box no. 178, 40-951 Katowice  http://www.katowice.wiih.gov.pl .
§ 8 Complaints
  1. Any complaints related to the Goods or the implementation of the Sales Agreement may be sent by the Entrepreneur in writing to the Seller's address.
  2. Within 14 days from the date of the request containing the complaint, the Seller will respond to the complaint about the Goods or the complaint related to the implementation of the Sales Agreement submitted by the Entrepreneur.
  3. The Customer may submit a complaint to the Seller in connection with the use of free services provided electronically by the Seller. Complaints may be submitted electronically and sent to  baronbestsellers@gmail.com . In the complaint, the Entrepreneur should include a description of the problem. The Seller shall immediately, but no later than within 14 days, consider the complaint and provide the Entrepreneur with a response.
§ 9 Warranty
  1. Goods sold by the Seller may be covered by a warranty granted by the manufacturer of the Goods or the distributor.
  2. In the case of Goods covered by a warranty, information regarding the existence and content of the warranty is always presented on the Store's Website.
§ 10 Non-conformity of the goods with the contract
Complaint by a Consumer and an Entrepreneur with Consumer rights
  1. The goods are in compliance with the contract if, in particular, their:
  and) description, type, quantity, quality, completeness and functionality, and in relation to goods with digital elements, also compatibility, interoperability and availability of updates;
  b) suitability for a specific purpose for which it is needed by the Consumer or an Entrepreneur with Consumer rights, about which the Consumer or an Entrepreneur with Consumer rights notified the Seller at the latest at the time of concluding the contract and which the Seller accepted.
  2. In addition, to be considered compliant with the contract, the Goods must:
  and) be suitable for the purposes for which Goods of this type are usually used, taking into account applicable laws, technical standards or good practices;
  b) be present in such quantity and have such features, including durability and safety, and in relation to Goods with digital elements - also functionality and compatibility, which are typical for Goods of this type and which the Consumer or Entrepreneur with Consumer rights can reasonably expect, taking into account the nature of the Goods and the public assurance provided by the Seller, its legal predecessors or persons acting on their behalf, in particular in advertising or on the label, unless the Seller proves that:
  and. did not know about the public assurance in question and, judging reasonably, could not have known about it;
  b. before concluding the public contract, the assurance was rectified in accordance with the conditions and form in which the public assurance was submitted, or in a comparable manner;
  c. the public assurance did not influence the decision of the Consumer or Entrepreneur with Consumer rights to conclude the contract.
  c) be supplied with packaging, accessories and instructions that the Consumer or Entrepreneur with Consumer rights can reasonably expect to be provided;
  d) be of the same quality as the sample or pattern that the Seller made available to the Consumer or Entrepreneur with Consumer rights before concluding the contract, and correspond to the description of such sample or pattern.
  3. The Seller is not liable for the lack of compliance of the Goods with the contract to the extent referred to in §10 section 2, if the Consumer or Entrepreneur with Consumer rights has been clearly informed at the latest at the time of concluding the contract that a specific feature of the Goods deviates from the requirements of compliance with the contract specified in §10 section 2, and expressly and separately accepted the lack of a specific feature of the Goods.
  4. The Seller is liable for non-compliance of the Goods with the contract resulting from improper installation of the Goods if:
  and) it was carried out by the Seller or under his responsibility;
  b) improper installation carried out by the Consumer or an Entrepreneur with the Consumer's rights resulted from errors in the instructions provided by the Entrepreneur or a third party.
  5. The Seller is liable for the lack of conformity of the Goods with the contract existing at the time of its delivery and disclosed within two years from that moment, unless the shelf life of the Goods, specified by the Seller, its legal predecessors or persons acting on their behalf, is longer. It is presumed that the lack of conformity of the Goods with the contract, which became apparent within two years from the date of delivery of the goods, existed at the time of its delivery, unless it is proven otherwise or this presumption cannot be reconciled with the specificity of the Goods or the nature of the lack of conformity of the Goods with the contract. .
  6. The Seller cannot rely on the expiry of the period for determining the non-compliance of the Goods with the contract specified in §10 section 5, if he fraudulently concealed this deficiency.
  7. If the Goods are inconsistent with the contract, the Consumer or an Entrepreneur with Consumer rights may request its repair or replacement.
  8. The Seller may make an exchange when the Consumer or Entrepreneur with Consumer rights requests repair, or the Seller may perform repairs when the Consumer or Entrepreneur with Consumer rights requests replacement, if it is impossible to bring the Goods into compliance with the contract in the manner chosen by the Consumer or Entrepreneur with Consumer rights. or would require excessive costs for the Seller. If repair and replacement are impossible or would require excessive costs for the Seller, he may refuse to bring the goods into compliance with the contract.
  9. When assessing the excessive costs for the Seller, all circumstances of the case are taken into account, in particular the importance of the lack of compliance of the Goods with the contract, the value of the Goods in accordance with the contract and excessive inconvenience for the Consumer or the Entrepreneur with Consumer rights resulting from a change in the method of bringing the Goods into compliance with the contract.
  10. The Seller shall repair or replace within a reasonable time from the moment the Seller was informed by the Consumer or Entrepreneur with Consumer rights about the lack of compliance with the contract, and without excessive inconvenience to the Consumer or Entrepreneur with Consumer rights, taking into account the specificity of the Goods and the purpose for which the Consumer or the Entrepreneur with Consumer rights has purchased it. The costs of repair or replacement, including in particular the costs of postage, transportation, labor and materials, are borne by the Seller.
  11. The Consumer or Entrepreneur with Consumer rights provides the Seller with the Goods that are subject to repair or replacement. The Seller collects the Goods from the Consumer or Entrepreneur with Consumer rights at his own expense.
  12. If the Goods were installed before the Goods' non-compliance with the contract was discovered, the Seller dismantles the Goods and reassembles them after repair or replacement, or commissions these activities to be performed at his own expense.
  13. The Consumer or Entrepreneur with Consumer rights is not obliged to pay for the ordinary use of the Goods that have subsequently been replaced.
  14. If the Goods are inconsistent with the contract, the Consumer or an Entrepreneur with Consumer rights may submit a declaration of price reduction or withdrawal from the contract when:
  and) The Seller refused to bring the Goods into compliance with the contract in accordance with §10 section 8 above;
  b) The Seller did not bring the Goods into compliance with the contract in accordance with §10 section 10 to §10 section 12 above;
  c) the lack of compliance of the Goods with the contract continues, even though the Seller has tried to bring the Goods into compliance with the contract;
  d) the lack of conformity of the Goods with the contract is so significant that it justifies a price reduction or withdrawal from the contract without first using the protection measures specified in §10 section 7 to §10 section 12 above;
  e) it clearly follows from the Seller's statement or circumstances that he will not bring the Goods into compliance with the contract within a reasonable time or without undue inconvenience to the Consumer or the Entrepreneur with the Consumer's rights.
  15. The seller is obliged to respond to the consumer's complaint within 14 days from the date of its receipt.
  16. The Seller returns to the Consumer or Entrepreneur with Consumer rights the amounts due as a result of exercising the right to reduce the price immediately, no later than within 14 days from the date of receipt of the declaration of the Consumer or Entrepreneur with Consumer rights regarding the price reduction.
  17. A Consumer or an Entrepreneur with Consumer rights may not withdraw from the contract if the lack of compliance of the Goods with the contract is immaterial. It is presumed that the lack of conformity of the Goods with the contract is significant.
  18. If the lack of compliance with the contract applies only to some Goods delivered under the contract, the Consumer or Entrepreneur with Consumer rights may withdraw from the contract only in relation to these Goods, as well as in relation to other Goods purchased by the Consumer or Entrepreneur with Consumer rights together with the Goods that are not in compliance with the contract. contract, if it cannot reasonably be expected that the Consumer or an Entrepreneur with Consumer rights will agree to retain only the Goods that comply with the contract.
  19. In the event of withdrawal from the contract, the Consumer or an Entrepreneur with Consumer rights immediately returns the Goods to the Seller at the Seller's expense. The Seller returns the price to the Consumer or Entrepreneur with Consumer rights immediately, no later than within 14 days from the date of receipt of the Goods or proof of its return.
  20. The Seller refunds the price using the same method of payment as used by the Consumer or Entrepreneur with Consumer rights, unless the Consumer or Entrepreneur with Consumer rights has expressly agreed to a different method of return that does not involve any costs for him.
  21. The Seller does not use out-of-court resolution of disputes referred to in the Act of September 23, 2016 on out-of-court resolution of consumer disputes.
§ 11 Withdrawal from the Sales Agreement
  1. A Customer who is a Consumer and an Entrepreneur with Consumer rights who has concluded a Sales Agreement may withdraw from it without giving a reason within 14 days.
  2. The deadline for withdrawal from the Sales Agreement begins from the moment the Consumer, an Entrepreneur with Consumer rights or a third party other than the carrier indicated by them takes possession of the Goods.
  3. The Consumer and the Entrepreneur with Consumer rights may withdraw from the Sales Agreement by submitting a declaration of withdrawal to the Seller. This declaration may be submitted, for example, in writing to the Seller's address, i.e.: BARON BESTSELLERS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Warszawska 74 (42-202), Częstochowa, or via e-mail to the Seller's address:  baronbestsellers@gmail.com . The declaration can be submitted on a form, the template of which has been posted by the Seller on the Store's Website at:  Withdrawal Form . To meet the deadline, it is enough to send the declaration before its expiry.
  4. The Consumer and the Entrepreneur with Consumer rights may withdraw from the Agreement by submitting a declaration of withdrawal to the Seller via the form available on the website at:  Electronic Withdrawal Form . To meet the deadline, it is enough to send the declaration before its expiry. The Seller immediately confirms to the Consumer and the Entrepreneur with Consumer rights the receipt of the form submitted via the website.
  5. In the event of withdrawal from the Sales Agreement, it is considered null and void.
  6. If the Consumer or Entrepreneur with Consumer rights submitted a declaration of withdrawal from the Sales Agreement before the Seller accepted his offer, the offer ceases to be binding.
  7. The Seller is obliged to immediately, no later than within 14 days from the date of receipt of the declaration of the Consumer or the Entrepreneur with the Consumer's rights regarding withdrawal from the Sales Agreement, refund all payments made by him, including the cost of Delivery of the Goods to the Consumer or the Entrepreneur with the Consumer's rights. . The Seller may withhold the refund of payments received from the Consumer or Entrepreneur with Consumer rights until the Goods are returned or the Consumer or Entrepreneur with Consumer rights provides proof of sending back the Goods, depending on which event occurs first.
  8. If the Consumer or Entrepreneur with Consumer rights exercising the right of withdrawal has chosen a method of delivery of the Goods other than the cheapest usual method of Delivery offered by the Seller, the Seller is not obliged to reimburse the Consumer or Entrepreneur with Consumer rights for additional costs incurred by him.
  9. The Consumer or Entrepreneur with Consumer rights is obliged to return the Goods to the Seller immediately, but no later than within 14 days from the date on which he withdrew from the Sales Agreement. To meet the deadline, it is enough to return the Goods to the Seller's address before the deadline expires.
  10. In the event of withdrawal, the Customer who is a Consumer or an Entrepreneur with Consumer rights bears only the direct costs of return.
  11. If, due to its nature, the Goods cannot be returned by regular mail, the Seller informs the Consumer and the Entrepreneur with Consumer rights about the costs of returning the item on the Store's Website.
  12. The Consumer and the Entrepreneur with Consumer rights are liable for reducing the value of the Goods resulting from using them in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Goods.
  13. The Seller refunds the payment using the same method of payment as used by the Consumer or Entrepreneur with Consumer rights, unless the Consumer or Entrepreneur with Consumer rights has expressly agreed to a different method of return, which does not involve any costs for him.
  14. The right to withdraw from the Sales Agreement does not apply to the Consumer and the Entrepreneur with Consumer rights in relation to contracts in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery.
§ 12 Free services
  1. The Seller provides free services to Customers electronically:
  and) Contact form;
  b) Newsletter;
  c) Recommend to a friend;
  d) Maintaining the Customer Account;
  e) Posting your opinions.
  2. Services indicated in §12 section 1 above are provided 7 days a week, 24 hours a day.
  3. The Seller reserves the right to choose and change the type, form, time and method of granting access to selected services, about which he will inform Customers in a manner appropriate to amending the Regulations.
  4. The Contact Form service consists in sending a message to the Seller using the form available on the Store's Website.
  5. Resignation from the free Contact Form service is possible at any time and involves ceasing to send inquiries to the Seller.
  6. The Newsletter service can be used by any Customer who enters his or her e-mail address using the registration form provided by the Seller on the Store's Website. After sending the completed registration form, the Customer immediately receives an activation link via e-mail to the e-mail address provided in the registration form in order to confirm the subscription to the Newsletter. When the link is activated by the Customer, an agreement for the electronic provision of the Newsletter service is concluded.
  During Registration, the Customer may additionally select the appropriate box in the registration form to subscribe to the Newsletter service.
  7. The Newsletter service consists in sending by the Seller, to the e-mail address, a message in electronic form containing information about new products or services in the Seller's offer. The newsletter is sent by the Seller to all customers who have subscribed.
  8. Each Newsletter addressed to given Customers contains in particular: information about the sender, a completed "subject" field specifying the content of the shipment and information about the possibility and method of unsubscribing from the free Newsletter service.
  9. The Customer may unsubscribe from the Newsletter at any time by unsubscribing via the link included in each e-mail sent as part of the Newsletter service or by deactivating the appropriate field in the Customer Account.
  10. The free Recommend to a friend service consists in the Seller enabling the Customers to send an electronic message regarding the Goods selected by them to a friend. Before sending the message, the Customer specifies the Goods to be recommended and then fills out the form using the "Recommend to a friend" function, providing his or her e-mail address and the e-mail address of the friend to whom he or she wants to recommend the selected Goods. The Customer may not use the service in question for any purpose other than recommending the selected Goods. The customer does not receive any remuneration or other benefits for using the service in question.
  11. Resignation from the free Recommend to a Friend service is possible at any time and involves ceasing to send recommendations of selected Goods to the Customer's friends.
  12. The Customer Account Maintenance service is available after Registration in accordance with the terms described in the Regulations and consists in providing the Customer with a dedicated panel on the Store's Website, enabling the Customer to modify the data provided during Registration, as well as tracking the status of orders and the history of orders already completed.
  13. A Customer who has registered may submit to the Seller a request to delete the Customer Account, and if the Seller requests to delete the Customer Account, it may be deleted within 14 days of submitting the request.
  14. The Opinion Posting service consists in enabling the Seller to enable Customers with a Customer Account to publish on the Store's Website the Customer's individual and subjective statements regarding, in particular, the Goods.
  15. Resignation from the Opinion Posting service is possible at any time and involves the Customer ceasing to post content on the Store's Website.
  16. The Seller is entitled to block access to the Customer Account and free services if the Customer acts to the detriment of the Seller or other Customers, the Customer violates the law or the provisions of the Regulations, and when blocking access to the Customer Account and free services is justified for security reasons. - in particular: the Customer breaking the security of the Store's Website or other hacking activities. Blocking access to the Customer Account and free services for the above-mentioned reasons lasts for the period necessary to resolve the issue constituting the basis for blocking access to the Customer Account and free services. The Seller notifies the Customer about blocking access to the Customer Account and free services electronically to the address provided by the Customer in the registration form.
§ 13 Customer's liability regarding the content posted by him
  1. By posting content and making it available, the Customer voluntarily distributes the content. The posted content does not express the views of the Seller and should not be identified with its activities. The Seller is not a content provider, but only an entity that provides appropriate IT resources for this purpose.
  2. The client declares that:
  and) is entitled to use copyrights, industrial property rights and/or related rights to, respectively, works, objects of industrial property rights (e.g. trademarks) and/or objects of related rights that constitute the content;
  b) personal data, image and information regarding third parties were placed and made available as part of the services referred to in §12 of the Regulations in a legal, voluntary manner and with the consent of the persons concerned;
  c) consents to viewing the published content by other Customers and the Seller, and authorizes the Seller to use it free of charge in accordance with the provisions of these Regulations;
  d) consents to compilations of works within the meaning of the Act on Copyright and Related Rights.
  3. The customer is not entitled to:
  and) posting, as part of the use of the services referred to in §12 of the Regulations, personal data of third parties and disseminating the image of third parties without the legally required permission or consent of the third party;
  b) posting advertising and/or promotional content as part of the use of the services referred to in §12 of the Regulations.
  4. The Seller is responsible for the content posted by Customers, provided that he receives notification in accordance with §14 of the Regulations.
  5. Customers are prohibited from posting, as part of using the services referred to in §12 of the Regulations, content that could, in particular:
  and) be posted in bad faith, e.g. with the intention of violating the personal rights of third parties;
  b) violate any rights of third parties, including rights related to the protection of copyright and related rights, protection of industrial property rights, trade secrets or those related to confidentiality obligations;
  c) be offensive in nature or constitute a threat to other people, would contain vocabulary that violates good manners (e.g. through the use of profanity or terms generally considered offensive);
  d) be contrary to the interests of the Seller;
  e) violate in any other way the provisions of the Regulations, good customs, provisions of applicable law, social or moral norms.
  6. In the event of receiving a notification in accordance with §14 of the Regulations, the Seller reserves the right to modify or delete the content posted by Customers as part of their use of the services referred to in §12 of the Regulations, in particular in relation to the content which, based on based on reports of third parties or relevant authorities, it was found that they may constitute a violation of these Regulations or applicable law. The Seller does not conduct ongoing control of the posted content.
  7. The Customer consents to the Seller's free use of the content posted by him on the Store's Website.
§ 14 Reporting threats or violations of rights
  1. If the Customer or another person or entity considers that the content published on the Store's Website violates their rights, personal rights, good customs, feelings, morals, beliefs, principles of fair competition, know-how, secrets protected by law or on the basis of an obligation, may notify the Seller of a potential infringement.
  2. The Seller notified of a potential violation shall take immediate action to remove the content causing the violation from the Store's Website.
§ 15 Personal data protection
  1. The principles of Personal Data protection are included in the Privacy Policy.
§ 16 Termination of the contract (does not apply to Sales Agreements)
  1. Both the Customer and the Seller may terminate the contract for the provision of electronic services at any time and without giving reasons, provided that the rights acquired by the other party before the above-mentioned termination are preserved. agreement and provisions below.
  2. The Customer who has completed the Registration terminates the contract for the provision of electronic services by sending an appropriate declaration of will to the Seller, using any means of remote communication enabling the Seller to become familiar with the Customer's declaration of will.
  3. The Seller terminates the contract for the provision of electronic services by sending the Customer an appropriate declaration of will to the e-mail address provided by the Customer during Registration.
§ 17 Final provisions
  1. The Seller is liable for non-performance or improper performance of the contract, but in the case of contracts concluded with Customers who are Entrepreneurs, the Seller is liable only in the event of intentional damage and within the limits of actual losses suffered by the Customer who is an Entrepreneur.
  2. The content of these Regulations may be recorded by printing, saving on a medium or downloading at any time from the Store's Website.
  3. If a dispute arises under the concluded Sales Agreement, the parties will strive to resolve the matter amicably. The law applicable to resolving any disputes arising under these Regulations is Polish law.
  4. The Seller informs the Customer who is a Consumer about the possibility of using out-of-court methods of dealing with complaints and pursuing claims. The rules for access to these procedures are available at the offices or on the websites of entities authorized to resolve disputes out of court. These may be, in particular, consumer ombudsmen or Provincial Inspectorates of the Trade Inspection, the list of which is available on the website  of the Office of Competition and Consumer Protection .
The Seller informs that at  http://ec.europa.eu/consumers/odr/  there is a platform for an online system for resolving disputes between consumers and entrepreneurs at the EU level (ODR platform).
  5. The Seller reserves the right to change these Regulations. All orders accepted by the Seller for execution before the date of entry into force of the new Regulations are carried out on the basis of the Regulations that were in force on the day the order was placed by the Customer. The change to the Regulations comes into force within 7 days from the date of publication on the Store's Website. The Seller will inform the Customer 7 days before the entry into force of the new Regulations about the amendment to the Regulations by means of a message sent electronically containing a link to the text of the amended Regulations. If the Customer does not accept the new content of the Regulations, he is obliged to notify the Seller of this fact, which results in termination of the contract in accordance with the provisions of §16 of the Regulations.
  6. The Regulations enter into force on January 1, 2023.