Delivery

Free shipping from PLN 300.00

Courier delivery

1-2 days

PLN 12,18

Courier delivery  - Cash on delivery 

1-2 days

PLN 15,87

Parcel lockers

1-2 days

PLN 12,18 

Next day delivery

1 day

PLN 30

Pick up in store

1 day

Free

Returns

Procedure for returning goods by mail

1. In order to return the goods by mail, please complete the electronic  goods return form  . It is also possible to print and complete  the return form . If you do not have a printer, please prepare the return form manually, containing all the information indicated therein. Completing the electronic return form will enable you to track your return status and facilitate communication with the returns department.

2. Please send the completed form together with the goods and a copy of the proof of purchase (receipt / invoice) to the company's main website (Baron Bestsellers Sp. z o. o. Grunwaldzka 15 19-400 Olecko).

3. The parcel is opened and checked by a commission, while the opening process is recorded by the monitoring system. Persons accepting returns will assess the condition of the product and its completeness. If any discrepancies are found, the Consumer is liable for any reduction in the value of the Goods resulting from using them in a manner that goes beyond what is necessary to establish the nature, characteristics and functioning of the Goods. The Seller reserves the right to reduce the refund amount in proportion to the reduction in the value of the Goods.

4. The money will be refunded within 14 days to the provided account number.

Procedure for returning goods in a stationary store

1. In order to return the goods, please prepare the purchase document (receipt / invoice) to present.

2. Go to the selected branch where you want to return the goods.

3. A branch employee will assess the condition of the product and its completeness. If any discrepancies are found, the Consumer is liable for any reduction in the value of the Goods resulting from using them in a manner that goes beyond what is necessary to establish the nature, characteristics and functioning of the Goods. The Seller reserves the right to reduce the refund amount in proportion to the reduction in the value of the Goods.

4. The money will be refunded within 14 days to the provided account number.

The consumer is not entitled to withdraw from the sales contract

1. If the product was delivered in a sealed package which, once opened, cannot be returned for health protection or hygiene reasons, if the package was opened after delivery.

2. If the subject of the service are goods which, due to their nature, are inseparably connected with other items upon delivery.

3. If the sales contract concerned a non-prefabricated item, manufactured according to the specifications of the Consumer or Individual Entrepreneur or intended to meet his individual needs.

4. If the purchased goods were digital content that is not saved on a physical medium.